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CareBond

SWISS CLINICAL INTEGRATION & COMMUNICATION

The integrated mobile communication & nLPD layer for your care institution.

A complete, standalone clinical and communication system for facilities with or without prior software. CareBond connects directors, caregivers, and families in an nLPD-compliant way, hosted 100% in Switzerland. Integration with your KIS/ERP is in development.

Built to Swiss standards

  • nLPD compliant
  • Swiss-hosted
  • End-to-end encryption
  • Swiss Made

1 in 3

people aged 65+ in Switzerland live alone — and more than half of those over 85.

Swiss Federal Statistical Office (FSO), 2022

How it works

Four surfaces, one single flow.

From the patient's SOS to management oversight — each role sees what they need, without noise or detours. One platform, four roles, one shared truth.

01

Patient

Simple interface designed for seniors. SOS in one tap, video calls, direct access to caregivers.

02

Family

Mini-reports from the professional, video calls, and peace of mind from afar. Without intrusion.

03

Caregiver

Digital rounds, priority alerts, real-time vital signs. Less paperwork, more care.

04

Management

Institutional oversight, nLPD audit trail, KPIs facility by facility. The whole house in one screen.

Who it's for

Designed for every type of facility.

Three care settings — residences, home care and recovery — plus hospitals and clinics. Each with its own reality, all on one communication platform with a single Swiss compliance promise.

For nursing homes

Multi-institution oversight, nLPD audit log, granular RBAC. The whole house, in one screen.

  • Multi-institution

    Manage multiple facilities from a single console. Comparable KPIs, strict data separation.

  • nLPD audit log

    Immutable trace of accesses and modifications. Documentation available for your internal and cantonal audits.

  • Multiple teams & RBAC

    Management, caregivers, housekeeping — each with their access level and interface, with granular permissions.

25.6M

hours of home care (Spitex) were delivered in 2024 to around 424,000 people — up 10% in a single year.

Swiss Federal Statistical Office (FSO), 2025

The platform

Six communication channels, one integrated platform.

Whether operating as a communication layer integrated with your current KIS/ERP or as a complete standalone clinical system for facilities without prior software, everything is built to securely connect directors, caregivers, and families.

Care without silos

Care cannot survive silos.

Every missed call, every lost report, every alert that doesn't arrive — that's a real care loss, not an organizational hiccup.

Without CareBond

Fragmented care

  • Families call three times a week for updates.

  • Mini-report lost in a forgotten email or text.

  • Caregivers must phone management to validate an alert.

  • nLPD audit: three weeks of paperwork and binders.

With CareBond

Unified care

  • Families get their daily mini-report automatically, without asking.

  • Caregivers validate in two taps from their pocket.

  • Management sees the alert in real time, no phone call needed.

  • nLPD audit: one export, ready for cantonal authorities.

When every role sees the same reality, care becomes continuous again.

9 in 10

Swiss family doctors run into language barriers in consultations; most report an unmet need for interpreting.

Jaeger et al., BMC Health Services Research, 2019

Multilingual chat

The professional speaks French. The family speaks Spanish. CareBond translates.

In Switzerland as everywhere, many patients and families don't speak the language of care. CareBond translates instantly between the supported languages, removing communication barriers.

  • Real-time translation

    With no perceptible latency. The recipient sees the message in their language before they even think to read it.

  • Swiss-hosted

    Content never leaves the country. Translation runs on Swiss infrastructure, not at the hyperscalers.

  • Bidirectional and traceable

    Every message preserved in both languages. The nLPD audit includes the full translation trace.

  • Controlled by the caregiver

    The professional controls their availability and who can message them. Control stays on the professional's side.

Learn more about multilingual chat

Residences module

Built for Swiss nursing homes, from admission to audit.

One of the three care settings CareBond serves. Designed for the medico-social nursing home that wants a structured resident record, a digital round in the caregiver's pocket, and an activity export ready for its audits.

01

Admission & patient record

It all starts with an admission. CareBond turns that first step into a structured patient record, nLPD-compliant from the first click.

  • Standardized admission form, nLPD-compliant and adaptable to cantonal specifics

  • Registration of the legal guardian and advance directives

  • Health data import via EPD/FHIR (in development)

  • Paperless record, accessible to the authorized team

02

Digital rounds & vitals

The caregiver walks in, opens the app, sees the day's rounds. Vitals, alerts, medications — all in their pocket, confirmed in two taps.

  • Day's rounds pre-organized, room by room

  • Observations and patient status recorded at each visit

  • Visit notifications and agenda events

  • Signed, time-stamped visit note

  • Reports shared with the entire care team assigned to the patient — no information lost between shifts, with a filtered mini-report sent in parallel to the family

03

Audit log & traceability

Every access, every action, every modification is immutably logged. Documentation ready for your internal audits and for transparency toward authorities.

  • Native audit log of accesses and modifications

  • Filter by period, resident, or caregiver

  • HMAC-signed visit reports, compliant with KVG/LAMal requirements

  • Structured export for your internal audits, cantonal formats to follow

3D plans & entrance navigation

Family members, visitors, and external clinicians no longer get lost.

As a custom service, CareBond designs the 3D floor plan of your building for screens and kiosks at your facility's entrance, helping family members, visitors, and external professionals find their way to the room or service they are looking for.

Isometric 3D floor plan of a hospital — rooms, operating theaters, MRI suite, laboratory, reception, with a signposted route between departments

Custom 3D plan

We model your building in isometric: floors, departments, rooms, receptions. Once built, the plan lives on interactive screens at your institution's entrance.

Planning support

The 3D plan helps management visualize the building's layout and plan visitor circulation.

Reception wayfinding

From the reception kiosk, visitors and families consult the plan to find their way to the room or service they are looking for.

Compliance

Built for Swiss law, not a GDPR patch.

Native nLPD, Swiss hosting, immutable audit log. Compliance lives in the architecture, not in a contractual addendum.

nLPD-native

Native audit log of accesses and modifications, built for Swiss law from the first line of code.

Swiss hosting

Infrastructure hosted in Switzerland (Infomaniak, Geneva). Patient data does not leave Swiss territory.

Modern encryption

Modern TLS in transit on a Swiss server. Encryption of sensitive fields (PHI). HMAC-signed visit reports.

nLPD audit log

Immutable trace of every access and modification. Multi-institution with granular RBAC and strict data separation.

Technical documentation available on request for your legal and IT teams.

Nearly 2×

the population aged 80+ in Switzerland is set to nearly double by 2055, to over one million.

Swiss Federal Statistical Office (FSO), population scenarios, 2025

Frequently asked

Before you request a demo.

The questions nursing home directors, home care leads, and hospital teams ask us most often.

What does onboarding look like?

We support the migration of existing records and train the teams on site. The precise timeline is defined after auditing the institution during the demo.

How do you integrate with our existing system?

Documented REST API. Synchronization possible via webhooks and CSV/JSON exports. Native HL7/FHIR integration for hospitals is in development and will ship in a future release.

What if we decide to leave?

Your data is yours. Full export on demand, no fees, in open formats (CSV, JSON). Precise exit terms are defined in the contract.

How does pricing work?

Personalized quote issued after a 30-minute demo, based on the size of the institution, the modules chosen, and the number of users.

Does our data stay in Switzerland?

Yes. Infrastructure hosted in Switzerland (Infomaniak, Geneva). No patient data leaves Swiss territory. Cantonal adaptations discussed case by case.

How do I request a demo?

Request a 30-minute demo via the contact form or by email. We then issue a personalized quote once we've understood your needs.

Ready for the demo

A personalized demo for your institution.

30 minutes. We show you CareBond with your real use cases — not a generic demo that looks like every other.